First-line HR advice and support when you need it

My mission is to make your life easier by providing commercial and timely advice.

Louise Dale, HR Consultant

WORK WITH ME

Hi, I'm Louise Dale, HR Consultant

I work with you as business owners, Directors and Office Managers to give peace of mind that you have the HR support you need whenever you need it.

Why should you work with me?

I understand your problems and will help you solve them in the best way possible for the business bearing in mind the situation and employment law.  If you have issues such as high sickness absence, badly behaving employees, employees making complaints or if you need to ensure your contracts and policies are up to date contact me now.  I will be your HR Manager for the fraction of the cost of employing one internally! I offer both monthly packages and also advice on an ad hoc hourly rate.

MORE ABOUT ME

The cheapest way to avoid an employment tribunal

by | 11th August 2026 | Uncategorised | 0 Comments

A single tribunal claim can wipe out tens of thousands of pounds and consume months of your time. From January 2027, with the compensation cap being removed, those figures are only going to go up. The vast majority of claims don't start with a dramatic incident. They...
Read More

Can you spy on employees on sick leave if you believe they are faking it?

by | 11th August 2026 | Uncategorised | 0 Comments

If an employee abuses their sick leave, understandably it's a stressful and frustrating time for you as an employer. It can be tempting to get proof they're "faking it". But spying on your workers is a risky game and could get you into more trouble than it's worth....
Read More

What to do when a client complains about one of your staff

by | 13th July 2026 | Uncategorised | 0 Comments

If a client complains about one of your employees, reacting to please the client without considering your employee's rights could be a costly mistake. Understandably, you have a commercial relationship to protect. Many business owners over-apologise to the client,...
Read More

Could your business be breaching workers’ rights?

by | 13th July 2026 | Uncategorised | 0 Comments

If your business breaches basic employee rights, the consequences could be huge. You could be ordered to pay back everything you owe, going back years. A worker can make a tribunal claim without a lawyer. The new Fair Work Agency (FWA) can audit your records, issue...
Read More

Can you spot the signs before someone quits?

by | 8th June 2026 | Uncategorised | 0 Comments

Can you spot the signs before someone quits? You probably won't find out someone is leaving until they hand in their notice. By then, in most cases, the decision was made weeks ago. Summer tends to be when this plays out. People go on holiday, get some headspace,...
Read More

Can I refuse a flexible working request during school holidays?

by | 8th June 2026 | Uncategorised | 0 Comments

Every summer, the requests start coming in. "Can I work from home on Fridays while the kids are off?" "Would it be okay to shift my start time for six weeks?" "I was thinking about dropping Wednesdays during the holidays..." It's tempting to say yes without thinking...
Read More

How to handle summer holiday requests fairly

by | 11th May 2026 | Uncategorised | 0 Comments

Does the thought of all those overlapping summer leave requests give you a feeling of dread? You're not alone. I hear it all the time from business owners. Most don't have a process in place for deciding who gets approved and who doesn't, which causes anxiety and...
Read More

Can I reverse remote working without risking resignations or claims?

by | 13th April 2026 | Uncategorised | 0 Comments

Thinking about reversing remote working for your employees? It's something many business owners are considering right now. But rushing the process or missing out crucial steps could end up costing you more in the long run. Before making any changes, you need to...
Read More

What employment law has changed and what changes are still to come?

by | 13th April 2026 | Uncategorised | 0 Comments

While several Employment Rights Act changes have already taken effect in April 2026, many more are scheduled throughout the rest of 2026 and into 2027. We have organised the new laws into clear milestones so you can see what has changed, what is coming next and when...
Read More

Why being a fair employer protects your business

by | 11th March 2026 | Uncategorised | 0 Comments

Treating employees differently is one of the fastest ways to end up in an employment tribunal. You’re busy running the business and making people decisions every day. Most of the time you’re acting on what feels reasonable in the moment. But in employment law,...
Read More

What my clients say...

Being able to contact Louise when I need to has literally taken a weight off my shoulders, given me peace of mind and literally enabled me to sleep better at night! Louise is utterly fantastic, I don’t always need her on a day to day basis, but I know she is always there when I do need to.

Laura Glibbery, Skincare Inc

Book a call

What my clients say...

We feel hugely reassured that we can contact Louise when we need to and she provides timely and helpful advice.  We value Louise’s commitment to all of our HR requirements.  She is simply outstanding and complex issues to us are made simple by Louise. 

Bryan and Dawn Pass, Longdown Activity Farm

Book a call

What my clients say...

Many thanks for all your help with the process – we couldn’t have done it without you.  Should anyone I know require HR help, I will definitely refer them to you.

Lee Ackerman, The Flower Shops

Book a call

What my clients say...

Louise has always been able to help and guide us and her advice has been sensible and pragmatic. I would happily recommend Louise and have done so on a number of occasions.

Matt Millard, Robin James Salons

Book a call

What my clients say...

 

I have found your support absolutely invaluable.

Jane Cooper, The Countryside Education Trust

Book a call

What my clients say...

 

As a small business we outsource our HR to Waterside HR. The service we receive is always timely and accurate, we have HR when ever we need it!

Martin Howarth, Rochem Technical Services (Europe) Ltd

Book a call

What my clients say...

As an owner of a small business too small to warrant a highly qualified internal HR manager, but with a team big enough to require one, Louise Dale is the perfect solution. She inspires confidence that she is right up to date with relevant knowledge and these past few months that has been nothing less than a God send.

Robin Hague, Urban Green

Book a call

What my clients say...

Waterside HR are the perfect company for my marketing company. I know I can go to them with any query from contracts and legislation to employee wellbeing and they will provide amazing advice.  Louise has also helped me formalise our infrastructure with Breathe software and policies. 

Beverley Russell, Resourceful Marketing

Book a call

What my clients say...

Waterside HR have been perfect for our charity and its needs.  This last year it has been so reassuring having Louise here with us, it has made a massive difference.  Thank you for your time, energy and empathy Louise.

Winchester City Swimming Club

Book a call

What my clients say...

Louise is extremely knowledgeable and always responds quickly to any queries that we have put to her.  Very good service.

P R Roast & Co Ltd

Book a call

HR SOFTWARE

HR software specifically designed for SMEs. Centralise all of your staff information in a simple to use HR system.  

LEARN MORE

REMOTE MONTHLY SUPPORT

Access to unlimited advice and guidance, which ensures you keep up to date and have a constant HR presence for your business.

LEARN MORE
l

POLICIES AND CONTRACTS

Protect you and your business with packages for contracts and policies to ensure you have all of the documentation you need.

LEARN MORE
HR Software for SME's
CONTACT ME
Share This